Check Complaint Case Status

Welcome to the California Public Utilities Commission Consumer Affairs Branch Website.

Using this page, you can check the status of a previously submitted complaint.

I wish to follow up on a previously reported complaint:

Please Enter Compliant Number

I wish to file a new Complaint

Note: If you have a Safety Related Issue (this includes safety of gas, electric, cable, phone and mobile home park utilities, such as live wires dangling from power poles, gas leaks etc.), please dial 911 and report the problem.

For other issues that you have been unable to resolve with the utility directly, please file your complaint information by clicking on the button above. All personal identifying information provided is confidential, and will be used solely for the purpose of resolving your complaint.